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Equestrian Webshop
Help & information
CONTACT US
We are available Monday to Friday from 9 a.m. to 5 p.m.:
By phone or Whatsapp at +33689013678
By email: contact@demivolte.fr
Via this contact form
On social networks
PRODUCTS AND STOCKS
Our stocks are up to date and indicated in full transparency!
Except for the mention "Pre-order" expressly specified, the articles are in stock which allows us to ship them as quickly as possible.
PAYMENT METHODS
You can pay for your order:
By credit card, VISA, Mastercard, etc.
Via PayPal in 1x or 4x
Via Klarna in 3x
Via bank transfer (on request only)
SHIPPING INFORMATION
Any order placed on a working day from Monday to Friday before 1 p.m. will be dispatched the same day.
Outside of this window, orders will be shipped the next business day.
DELIVERY INFORMATION
Our deliveries are made by Colissimo and DPD, with a choice of delivery:
At home
In relay point (choice of relay point proposed via Predict by SMS)
Pick up on site (on request only)
CANCELLATION AND RETURNS
If your order has not yet been shipped, it is possible to cancel it by sending us a request by email.
Returns are possible within 14 days. More information here .
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